Partner Success
Increase customer satisfaction, stickiness and most importantly trust by partnering with Armor.
Why Join Armor?
Discover Success with Us
Embark on a journey through innovation, achievement, and unparalleled success stories. At Armor, we are more than just a team; we are a community of dreamers, thinkers, and, most importantly, doers.
Why join us? Because here, your ambitions meet opportunities. Experience firsthand how our collaborations turn visions into realities, and how, together, we can achieve even the unimaginable.
Delivering Security Excellence
Armor has a proven track record of delivering key security outcomes across different industries and market segments.
Critical Response, Fast
Armor's unique tool set, skill set, and mindset enable us to respond to security incidents fast — proven by our industry-leading dwell time and backed by our SLAs.
Effective Remediation
Our experts get to the root of cyber risks — solving them across both modern and legacy workloads in public cloud and on-premise environments, preventing the overhead of recurrence.
Outcomes–Focused
Armor's solution is adaptable to meet the varying needs of customers of different sizes and maturity levels. We service over 4000 customers across many different industries and market segments.
Armor Solutions
Armor has solutions for companies who want to understand, co-manage or outsource their risk.
Professional Services
Armor MDR
Armor CloudCase Study
Driving Growth with Customer Retention and Security Solutions.
Providing a comprehensive security solution gains customer trust and stickiness, not only for the managed security components, but also for the app, data, and infrastructure solutions that are integrated with it.
Challenge
Our partner, a $3B leader in managed services, faced the challenge of distinguishing their offerings and enhancing customer loyalty in a saturated market. Their objective was to not only draw new clients but also to boost retention by delivering exceptional value and fostering enduring relationships.
Solution: Armor Integration
To address this, in 2018, they introduced Armor, an advanced security feature, to their service portfolio. This strategic move aimed to increase customer stickiness by offering superior protection and insights, thus providing a compelling reason for customers to stay.
Results: Elevated Customer Loyalty
Over the course of five years, the impact of integrating Armor was unmistakable:
- Churn Reduction: Implementing Armor led to a dramatic decrease in churn rates, from 5.2% to just 0.3%.
- Satisfaction Boost: The additional security and performance benefits from Armor resulted in greater customer satisfaction.
- Competitive Edge: The unique offering of Armor helped our partner stand out, securing new business and retaining existing customers.
Overall Partner
Churn Risk
5.2%
Reduced Churn Percentage
With Armor
0.3%
The inclusion of Armor has not only enriched our partner's service suite but has also cemented their status as an innovator in customer satisfaction and retention, giving them a distinct competitive advantage.
Knowledge Repository
Related Resources
Economic Impact Report: XDR+SOC
Read the potential return on investment (ROI) customers may realize when deploying Armor XDR+SOC solution.
Interested in partnering with Armor?
Want a success story of your own? Contact Armor to transform your security portfolio with a strategic partnership with Armor.