Astute is an international consumer-engagement software company based in Columbus, Ohio. It offers a suite of AI-driven software as a service (SaaS) products, such as CRM tools, a social media management application, a knowledge management application, voice chat, video, and more.

Astute needed a new PCI DSS solution for one of its largest customers, TokenEx, who provided a concierge service with over 300,000 cardholder customers.

Astute wanted to ensure the cloud security protections it had in place gave the company the flexibility and compliance controls to meet the needs of customers.


TokenEx is Secured by Armor. Download this case study to learn more.

Quick Glance

  • Technology
Cloud Provider
  • Armor
Website Customer Problem
  • Astute needed to minimize PCI scope in its production SaaS environment while maintaining PCI compliance and still allowing its customers such as TokenEx to store sensitive data.
Armor Solution
  • Armor Anywhere with secure hosting
Why Armor
  • Armor was able to secure the application with built-in security and compliance controls.
  • With security controls mapped to PCI DSS compliance mandates, Armor Anywhere with secure hosting provides security and compliance benefits as well as industry-leading detection and response services.

It allowed us to offload that scope and keep it contained in one specific area ... separate from our production operation. We were also impressed that TokenEx had the payment gateway capabilities as well, since in the past we’ve used that method of handling transactions to help offload scope even further. … That was a big selling point.

Chris Conner CISO

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