- Why Armor
Effective Date: 09/30/2016
Armor Defense Inc., a Delaware corporation (“Armor” or “We” or “us” or “our“) is committed to the protection of the customer’s privacy. We have established this privacy statement (the “Statement“) as a means of disclosing to you how we collect, utilize, distribute and protect your personally identifiable information. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. This privacy statement applies exclusively to the Site www.armor.com (the “Site“) and by using this Site and our Services, you unconditionally agree to be bound by this Statement.
For the purposes of this Privacy Statement, “customer” shall mean any past, current or prospective customer of Armor, including any visitor to the Site. This Privacy Statement governs the manner in which Armor collects, uses, maintains and discloses information collected from customers in connection with Armor the Services (as defined in the Terms of Service https://www.armor.com/legal).
Armor Defense Inc. (and its controlled subsidiary Armor Defense Limited) participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. Armor is committed to subjecting all personal data received from the European Union (EU), European Economic Area, and Switzerland, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, please visit https://www.privacyshield.gov/list.
Armor is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Armor complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
With respect to personal data received, collected, or transferred under the Privacy Shield Framework, Armor is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Armor may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint], you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
U.S. – Swiss Safe Harbor Framework
Armor complies with the U.S. – Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from Switzerland. Armor has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Armor’s certification, please visit https://safeharbor.export.gov/swisslist.aspx.
Updating/Accessing/Amending/Correcting Personally Identifiable Information
If your personally identifiable information changes, you may correct or delete it by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request within 30 days.
Upon request Armor will provide you with information about whether we hold or process on behalf of a third party, any of your personal information. To request this information please contact us at email@example.com .
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The Personally Identifiable Information We Collect
Armor may collect personally identifiable information from customers in a variety of ways, including online and offline subscription and order forms, paper or telephone submissions, and other instances where customers are invited to volunteer such information. Additionally, contact information may be collected during any correspondence relating to customer support, as well as in connection with the Service offered on the Site. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
Armor may collect such information as contact name, business name and type, address, phone number, email address and billing information including credit card number and expiration date, as well as other information. We will only use your name, address and billing information/credit card information to process your order. The addresses are used for customer support, required notifications, product and statement updates and marketing releases. Under no circumstances will we use this information for anything else not described in this Privacy Statement. All users may at any time opt-out of our marketing by clicking the Unsubscribe link located at the bottom of all marketing and customer notices or by submitting a General Inquiry at https://www.armor.com/contact-us.
However, even where a customer has opted out of receiving any marketing data, in order to fulfill our service obligations, Armor will continue to send emails regarding customers’ account administration or interruptions to the Services for system maintenance.
Information will only be made publicly available where mandated by governing agencies, in response to subpoenas, similar legal process or court orders, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, or as disclosed in accordance with the terms and conditions of our agreements with customers.
Whenever customers apply for our services or sign up for any other product or service through Armor, they may be required to submit financial information such as a credit card number and billing address before we will process the application. Armor will not sell, share or rent any financial information collected except as disclosed in this statement or as necessary to fulfill orders.
Internet Protocol (IP) Addresses
Armor uses your unique network address and SessionID to help diagnose potential problems with equipment, to help tailor content to match your preferred interests and to otherwise administer the Site.
Data Integrity and Security
Armor makes diligent efforts to maintain accurate information on our customers. Armor has put stringent security procedures in place to protect such information collected about our customers. We constantly monitor our systems, which are protected using industry-standard security measures. Transport Layer Security (“TLS”) connections are used to communicate to our system to protect customer financial information (such as credit card number or bank account information), as well as encrypting vital information that customers input through the Site. Although reasonable efforts are made to secure network communications and the Site, Armor cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at firstname.lastname@example.org.
Customers may access all personal identifiable information that we collect and maintain by contacting us by mail or telephone at the contact information listed below. They can correct factual errors in personally identifiable information by contacting us by mail or telephone at the contact information listed below. To protect customer privacy and security, Armor reserves the right to take reasonable steps to verify customer identity prior to granting access or processing changes or corrections.
How Information is Used
Armor may contact customers regarding products and services offered by Armor and its trusted affiliates, business partners, and independent contractors. We may also use information collected through the Site for research regarding the effectiveness of the Site and related marketing, advertising and sales efforts. Information will only be made publicly available where mandated by governing agencies, in response to subpoenas, court orders, or other legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, or as disclosed in the terms and conditions of our agreements with customers. In certain situations, Armor may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Electronic communications may be sent by Armor using customers’ personal contact information to inform them of new products, important industry news or general services and upgrades provided by Armor. If customers do not wish to receive these industry notices, they may at any time opt-out of our marketing by clicking the Unsubscribe link located at the bottom of all marketing and customer notices. However, in order to fulfill our service obligations, Armor will continue to send emails regarding customers’ account administration or service interruptions for system maintenance.
Information collected from customers may be disclosed to independent contractors and business partners who have agreed to hold this information in confidence, not use it for any purpose except to carry out the service they are providing for Armor, and only in the ways that are described in this privacy statement and security policies in the way this information is handled. We do not sell your personal information to third parties. This would include the third-party agent acting as a payment processor on our behalf, as well as the third-party agent hosting our chat feature. Armor may also disclose aggregate, anonymous data based on information collected from customers to actual or prospective investors and partners. Should a sale of Armor’s business ever occur, collected customer information may be transferred along with the sale but the information will be treated in the same manner as set forth in this Privacy Statement. In the event of any significant changes to the manner your information is handled, we would notify you by a prominent notice on the Site, or by email.
We post customer testimonials on the Site. We do obtain users’ authorization prior to posting on the Site. If you wish to update or delete your testimonial, you can contact us at email@example.com. When you select to email a friend about the Site, or Service, we request their name and email to facilitate the Service. This third-party information is not used for any purposes beyond sending this one-time email. Armor stores this information for the sole purpose of sending this one-time email. Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database. We provide widgets on the Site that make it possible to share information on third-party platforms. These widgets do not store your personally identifiable information.
If you use a bulletin board, blog, or chat room on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information that you choose to submit in these forums. To request removal of your personal information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Our Commitment To Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our Site from those we actually know are under the age of 13, and no part of our Site is structured to attract anyone under 13.
Sites Other Than Armor
The Site may contain links to third-party websites. Please note that these websites’ privacy and other policies may differ from those of Armor. We strongly recommend that customers review the privacy policies of any online service prior to submitting personally identifiable information. Armor has no control over and is not responsible for the information practices of other websites, including those to which we may link and those which may link to us.
Social Media Widgets
Our Web site includes Social Media Features, such as the Facebook button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy statement of the company providing it.
You can apply to job postings through our site using sign-in services such as LinkedIn or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
Conditions of Use, Concerns
By choosing to visit and interact with Armor, customers agree that their visit and any dispute regarding the protection of their privacy during such visit is subject to this Privacy Statement including, but not limited to, the provisions regarding limitations on damages and the application of the law of the state of Delaware. Please note that if customers enter into other contractual agreements with Armor, privacy terms and conditions of such other agreements may supplement or supersede this statement. Questions and concerns about privacy at Armor should be directed to firstname.lastname@example.org.
By Mail: Armor Defense Inc.
2360 Campbell Creek Blvd., Suite 525
Richardson, Texas 75082
+1 (877) 262-3473
Attn: Legal Department
Revisions or Changes
Armor reserves the right to change this Privacy Statement and other policies prospectively at any time, subject to applicable laws and regulations, by posting a prominent notice of any such material changes on the Site prior to the change becoming effective. Regardless of later updates or changes to our Privacy Statement, we will never use the information you submit under our current Privacy Statement in a new way without first providing you an opportunity to opt-out or otherwise prevent that use.
Cookies and Tracking Technologies
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.